Customer Service Representative Interview Questions Common Customer Service Representative Interview Questions: 1. Can you tell me about your previous experience as a Customer Service Representative? 2. Why are you interested in this position? 3. What are your strongest workplace skills? 4. How do you handle difficult situations at work? 5. Can you describe a time you worked as part of a team? 6. How do you manage your time during a busy shift? 7. What makes you a good fit for this Customer Service Representative role? 8. Do you have any questions for us?